Management and Leadership Skills
Module 1: Introduction to management principles and practice
Unique challenges of the technical work environment – applying the Systems-thinking view of management
Applying the three (3) managerial roles
3 Topics
Informational
Interpersonal
Decision-making
Applying the three (3) managerial skills
3 Topics
Technical
Interpersonal
Conceptual
Module 2: Applying leadership best practice
People Management and Supervision of a team
3 Topics
Team dynamics (roles, structures, processes and behaviour)
Conflict management
Diversity and inclusivity
Module 3: Team management and performance management
Mastering Individual and Team performance management process
5 Topics
Planning
Appraisal
Feedback
Development
Reward
Managing and correcting poor performance
Unique challenges of the technical work environment – applying the Systems-thinking view of management
Management and Leadership Skills
Unique challenges of the technical work environment – applying the Systems-thinking view of management
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